Frequently asked questions
Login
How can I get my Cyberschool account?
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  • Answer
    1. Click Register at the top right of the page. Registration window will appear.
    2. Enter your Pre-Uni New College student number, date of birth, email and click Submit.
    3. Check your email account. You should receive the verification email from Cyberschool team. If you can't find it, check the spam folder.
    4. Click the link in the verification email.
    5. Your web browser will open the Sign Up page. Create your own password.
    6. That's it. Enjoy the Cyberschool.
I forgot my password.
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  • Answer
    1. Click Login at the top right of the page. Sign In window will appear.
    2. Click Forgot your password? menu next to the Login button.
    3. Enter your Pre-Uni New College student number, date of birth, email address and click 'Submit'.
    4. Check your email account. You should receive the email from Cyberschool team. If you can't find it, check the spam folder.
    5. Find your temporary password.
    6. Click Login and log on to the Cyberschool with your temporary password.
    7. You can then change your password at the My Account page.
        (See 'How can I change my password' section below.)
How can I change my password?
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  • Answer
    1. Click Login at the top right of the page and log on to the Cyberschool.
    2. Click My Account window will appear.
    3. Click Change my password menu.
    4. Enter your new password twice and click Submit.
    5. A confirmation message appears.
Video Lesson
What is Video Lesson?
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  • Answer
    Cyberschool provides the lesson videos to Years 1-9 students who enrol in regular term EMG/WEMG/WEMT/6+/Secondary course. Every question in the main English, Maths, Thinking Skills and General Ability book is explained audibly in the video lessons. Students who struggle and wish to review recent modules can access these online lessons to reinforce concepts or questions they are not completely sure with.

    Years 5-6 STTC (NSW Only) students can watch the Writing Review Lesson on the M.R./T.S. test weeks to learn how to pinpoint the writing instructions, plan your writing, keep it structured and get the highest mark.

    Further details, please contact the nearest branch.
When and how long can I watch the video lesson?
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  • Answer
    New EMG/WEMG/WEMT/6+/Secondary course video lessons are available from Saturday of the week, which is the first day of each module lesson. Please note that each video lesson is available for 21 days only so don't miss out the lesson each week and watch it within its viewing period.

    STTC Writing and Review Lesson is available for 7 days only in the following week's M.R./T.S. test week.
Material
When can I access the module answer?
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  • Answer
    Year K-10 students can download their module answers at the Cyberschool website. Each week’s answer files are uploaded to the Material page every Saturday. Answers are downloadable during normal term course period only. After the term ends, they will become unavailable.
STTC Challenge (NSW)
What is STTC Challenge?
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  • Answer
    STTC Challenge offers an opportunity for students to retry up to fifteen (15) mathematical reasoning and up to fifteen (15) thinking skills questions which they answered incorrectly in their previous tests.

    When and how long can I attempt the STTC Challenge?
    You will have maximum of 14 days for each STTC Challenge – from the following week Saturday after the Mathematical Reasoning and Thinking Skills test. (For holiday courses, the STTC Challenge opens from the following day.)

    I can’t see any questions. What’s the problem?
    The service automatically retrieves the M.R./T.S. questions that you answered incorrectly in the recent session, unless one of the following conditions applies:

      ∙ You didn't attend the test.
      ∙ The test results haven't yet been recorded.
      ∙ You answered all the questions correctly.

    How many questions are available for each challenge?
    It retrieves the maximum of 15 questions per subject you answered incorrectly in the recent mathematical reasoning and thinking skills tests. The order of the questions varies depending on your test score and test average score.

    How many questions will I see in each retest?
    Each retest contains maximum of five (5) questions, and you have 2 minutes per question. After the first attempt, the next retest will show only the questions you got wrong.

    I can’t see the ‘Review’ button.
    The ‘Review’ button will appear when you answered all questions correctly or after the second retest.

    Can I see the questions from earlier tests?
    The service only provides the recent M.R./T.S. test questions. The 14-day review policy will be strictly implemented, so please don’t miss out the review service each week within its review period.

STTC Review (SA&VIC)
What is STTC Review?
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  • Answer
    STTC Review offers an opportunity for STTC students to retry up to ten (10) maths, and up to ten (10) general ability questions which they answered incorrectly in their previous STTC.

    When can I see the questions after the test?
    For students who completed the STTC Maths and G.A. test on a Saturday through to Friday of the same week, the review service will be available on the next Saturday.

    How long can I see the questions once they become available?
    The questions of each test are available to review for 14 days only.

    I can't see any questions. What's the problem?
    The service automatically retrieves the questions you incorrectly answered in the recent STTC session, unless you didn't attend the test, or the test results haven't yet been recorded.

    I can't find the question I want to see.
    It shows maximum of 10 Maths questions and 10 G.A. questions based on your actual test result. If you missed out more than 10 questions in each test, the hardest 10 questions are selected for your review. If the question you want to see is not harder than the chosen 10 questions already provided, it will not appear.

    Can I see the questions from earlier tests?
    The service only provides the recent STTC Maths and G.A. test questions. The 14-day review policy will be strictly implemented, so please don’t miss out the review service each week within its review period.

    * Service schedule of holiday course may differ.
STTC Top 5 Writings
What is Top 5 Writing?
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  • Answer
    STTC Top 5 Writing offers an opportunity for STTC students to view top 5 writing response and revise the writing with teacher's comments.

    When can I see the top 5 writings after the test?
    For students who completed the STTC Writing test on a Saturday through to Friday of the same week, the Top 5 Writing service will be available on the next Wednesday.

    How long can I see the writings with teacher comments once they become available?
    The top 5 writings with teacher comments of each test are available to review for 14 days only.

    * Service schedule of holiday course may differ.
OCFC Challenge
What is OCFC Challenge?
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  • Answer
    OCFC Challenge offers an opportunity for students to retry up to fifteen (15) mathematical reasoning and up to fifteen (15) thinking skills questions which they answered incorrectly in their previous tests.

    When and how long can I attempt the OCFC Challenge?
    You will have maximum of 14 days for each OCFC Challenge – from the following week Saturday after the Mathematical Reasoning and Thinking Skills test.

    I can’t see any questions. What’s the problem?
    The service automatically retrieves the M.R./T.S. questions you incorrectly answered in the recent session, unless you didn’t attend the test, or the test results haven’t yet been recorded.

    I can’t see any questions. What’s the problem?
    The service automatically retrieves the M.R./T.S. questions that you answered incorrectly in the recent session, unless one of the following conditions applies:

      ∙ You didn't attend the test.
      ∙ The test results haven't yet been recorded.
      ∙ You answered all the questions correctly.

    How many questions are available for each challenge?
    It retrieves the maximum of 15 questions per subject you answered incorrectly in the recent Mathematical Reasoning and Thinking Skills tests. The order of the questions varies depending on your test score and test average score.

    How many questions will I see in each retest?
    Each retest contains maximum of five (5) questions, and you have 2 minutes per question. After the first attempt, the next retest will show only the questions you got wrong.

    I can’t see the ‘Review’ button.
    The ‘Review’ button will appear when you answered all questions correctly or after the second retest.

    Can I see the questions from earlier tests?
    The service only provides the recent M.R./T.S. test questions. The 14-day review policy will be strictly implemented, so please don’t miss out the review service each week within its review period.

OCTTC Challenge
What is OCTTC Challenge?
add icon remove icon
  • Answer
    OCTTC Challenge offers an opportunity for students to retry up to fifteen (15) mathematical reasoning and up to fifteen (15) thinking skills questions which they answered incorrectly in their previous tests.

    When and how long can I attempt the OCTTC Challenge?
    You will have maximum of 14 days for each OCTTC Challenge – from the following week Saturday after the Mathematical Reasoning and Thinking Skills test. (For holiday courses, the OCTTC Challenge opens from the following day.)

    I can’t see any questions. What’s the problem?
    The service automatically retrieves the M.R./T.S. questions that you answered incorrectly in the recent session, unless one of the following conditions applies:

      ∙ You didn't attend the test.
      ∙ The test results haven't yet been recorded.
      ∙ You answered all the questions correctly.

    How many questions are available for each challenge?
    It retrieves the maximum of 15 questions per subject you answered incorrectly in the recent Mathematical Reasoning and Thinking Skills tests. The order of the questions varies depending on your test score and test average score.

    How many questions will I see in each retest?
    Each retest contains maximum of five (5) questions, and you have 2 minutes per question. After the first attempt, the next retest will show only the questions you got wrong.

    I can’t see the ‘Review’ button.
    The ‘Review’ button will appear when you answered all questions correctly or after the second retest.

    Can I see the questions from earlier tests?
    The service only provides the recent M.R./T.S. test questions. The 14-day review policy will be strictly implemented, so please don’t miss out the review service each week within its review period.

Term Test Review
What is Term Test Review?
add icon remove icon
  • Answer
    Cyberschool provides the Term Test Review service to Years K-10 course students during the first week of each school holiday period. This service will enable students to revise their Maths, T.S. or G.A. and Science term test questions online at their own pace. It will provide a maximum of ten (10) questions they answered incorrectly in their maths and thinking skills/general ability/science tests. Students are encouraged to revise all questions it provides and build up a solid foundation before their next term’s studies.
S.O.Q
What is S.O.Q?
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  • Answer
    The S.O.Q (Special Online Quiz) is a series of revision questions designed to encourage and motivate Years K-6 EM/EMG/WEMG/WEMT/6+ course students to revise the key concepts in their modules.

    Four (4) online quizzes will appear in weeks 2, 4, 6 and 8 of the course. Each quiz will have 10 English, 10 Maths and 10 Thinking Skills or General Ability questions.

    Please remember that all S.O.Q will be expired at the end of each term.
GA For Scholarship
What is GA Practice for Scholarship Test?
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  • Answer
    GA Practice for Scholarship Test is an online self-paced test practice that is designed for students who want to build a solid foundation for general ability skills, especially for the preparation of the AAS, ACER or Edutest private school scholarship tests.

    Students currently taking regular term course in NSW can take the tests for free until the next term begins.

    To attempt the tests, click the GA For Scholarship under Extra Resources menu.
Reading 310
What is Reading 310 Test?
add icon remove icon
  • Answer
    Reading 310 Test is an online self-paced test practice that is designed for Years 3-6 students to help them enhance their reading comprehension skill for the preparation of selection tests like OC, selective school placement and private school scholarship tests.

    Students currently taking our regular term course can take the tests for free until the next term begins.

    To attempt the tests, click the Reading 310 under Extra Resources menu.
Master 27ES
What is Master 27ES Course?
add icon remove icon
  • Answer
    This online course is designed to help students excel in selective and scholarship English exams by focusing on 27 essential skills. Through engaging video lessons, practical exercises, and targeted strategies, students will develop a comprehensive understanding of the key components required to achieve top marks in these competitive tests.

    Students currently taking our regular term course can access the course for free until the next term begins.

    To attempt the tests, click the Master 27ES under Extra Resources menu.
FAQ (Frequently Asked Questions)
1
Login How can I get my Cyberschool account?
Answer
1. Click Register at the top right of the page. Registration window will appear.
2. Enter your Pre-Uni New College student number, date of birth, email and click Submit.
3. Check your email account. You should receive the verification email from Cyberschool team. If you can't find it, check the spam folder.
4. Click the link in the verification email.
5. Your web browser will open the Sign Up page. Create your own password.
6. That's it. Enjoy the Cyberschool.
2
Login I forgot my password.
Answer
1. Click Login at the top right of the page. Sign In window will appear.
2. Click Forgot your password? menu next to the Login button.
3. Enter your Pre-Uni New College student number, date of birth, email address and click 'Submit'.
4. Check your email account. You should receive the email from Cyberschool team. If you can't find it, check the spam folder.
5. Find your temporary password.
6. Click Login and log on to the Cyberschool with your temporary password.
7. You can then change your password at the My Account page.
(See 'How can I change my password' section below.)
3
Login How can I change my password?
Answer
1. Click Login at the top right of the page and log on to the Cyberschool.
2. Click My Account window will appear.
3. Click Change my password menu.
4. Enter your new password twice and click Submit.
5. A confirmation message appears.
4
Video Lesson What is Video Lesson?
Answer
Cyberschool provides the lesson videos to Years 1-9 students who enrol in regular term EMG/WEMG/WEMT/6+/Secondary course. Every question in the main English, Maths, Thinking Skills and General Ability book is explained audibly in the video lessons. Students who struggle and wish to review recent modules can access these online lessons to reinforce concepts or questions they are not completely sure with.

Years 5-6 STTC (NSW Only) students can watch the Writing Review Lesson on the M.R./T.S. test weeks to learn how to pinpoint the writing instructions, plan your writing, keep it structured and get the highest mark.

Further details, please contact the nearest branch.
5
Video Lesson When and how long can I watch the video lesson?
Answer
New EMG/WEMG/WEMT/6+/Secondary course video lessons are available from Saturday of the week, which is the first day of each module lesson. Please note that each video lesson is available for 21 days only so don't miss out the lesson each week and watch it within its viewing period.

STTC Writing and Review Lesson is available for 7 days only in the following week's M.R./T.S. test week.
6
Material When can I access the module answer?
Answer
Year K-10 students can download their module answers at the Cyberschool website. Each week’s answer files are uploaded to the Material page every Saturday. Answers are downloadable during normal term course period only. After the term ends, they will become unavailable.
7
STTC Challenge (NSW) What is STTC Challenge?
Answer
STTC Challenge offers an opportunity for students to retry up to fifteen (15) mathematical reasoning and up to fifteen (15) thinking skills questions which they answered incorrectly in their previous tests.

When and how long can I attempt the STTC Challenge?
You will have maximum of 14 days for each STTC Challenge – from the following week Saturday after the Mathematical Reasoning and Thinking Skills test. (For holiday courses, the STTC Challenge opens from the following day.)

I can’t see any questions. What’s the problem?
The service automatically retrieves the M.R./T.S. questions that you answered incorrectly in the recent session, unless one of the following conditions applies:

  ∙ You didn't attend the test.
  ∙ The test results haven't yet been recorded.
  ∙ You answered all the questions correctly.

How many questions are available for each challenge?
It retrieves the maximum of 15 questions per subject you answered incorrectly in the recent mathematical reasoning and thinking skills tests. The order of the questions varies depending on your test score and test average score.

How many questions will I see in each retest?
Each retest contains maximum of five (5) questions, and you have 2 minutes per question. After the first attempt, the next retest will show only the questions you got wrong.

I can’t see the ‘Review’ button.
The ‘Review’ button will appear when you answered all questions correctly or after the second retest.

Can I see the questions from earlier tests?
The service only provides the recent M.R./T.S. test questions. The 14-day review policy will be strictly implemented, so please don’t miss out the review service each week within its review period.

8
STTC Review (SA&VIC) What is STTC Review?
Answer
STTC Review offers an opportunity for STTC students to retry up to ten (10) maths, and up to ten (10) general ability questions which they answered incorrectly in their previous STTC.

When can I see the questions after the test?
For students who completed the STTC Maths and G.A. test on a Saturday through to Friday of the same week, the review service will be available on the next Saturday.

How long can I see the questions once they become available?
The questions of each test are available to review for 14 days only.

I can't see any questions. What's the problem?
The service automatically retrieves the questions you incorrectly answered in the recent STTC session, unless you didn't attend the test, or the test results haven't yet been recorded.

I can't find the question I want to see.
It shows maximum of 10 Maths questions and 10 G.A. questions based on your actual test result. If you missed out more than 10 questions in each test, the hardest 10 questions are selected for your review. If the question you want to see is not harder than the chosen 10 questions already provided, it will not appear.

Can I see the questions from earlier tests?
The service only provides the recent STTC Maths and G.A. test questions. The 14-day review policy will be strictly implemented, so please don’t miss out the review service each week within its review period.

* Service schedule of holiday course may differ.
9
STTC Top 5 Writings What is Top 5 Writing?
Answer
STTC Top 5 Writing offers an opportunity for STTC students to view top 5 writing response and revise the writing with teacher's comments.

When can I see the top 5 writings after the test?
For students who completed the STTC Writing test on a Saturday through to Friday of the same week, the Top 5 Writing service will be available on the next Wednesday.

How long can I see the writings with teacher comments once they become available?
The top 5 writings with teacher comments of each test are available to review for 14 days only.

* Service schedule of holiday course may differ.
10
OCFC Review What is OCFC Review?
Answer
OCFC (Year 3 Term 4) Review offers an opportunity for students to review up to ten (10) mathematical reasoning and up to ten (10) thinking skills questions which they answered incorrectly in their previous tests.

When can I see the questions after the test?
For students who completed the test on a Saturday through to Friday of the same week, the review service will be available on the next Saturday.

How long can I see the questions once they become available?
The questions of each test are available to review for 7 days only.

I can’t see any questions. What’s the problem?
The service automatically retrieves the M.R./T.S. questions you incorrectly answered in the recent session, unless you didn’t attend the test, or the test results haven’t yet been recorded.

I can’t find the question I want to see.
It shows maximum of 10 mathematical reasoning and 10 thinking skills questions based on your actual test result. If you missed out more than 10 questions in each test, the hardest 10 questions are selected for your review. If the question you want to see is not harder than the chosen 10 questions already provided, it will not appear.

Can I see the questions from earlier tests?
The service only provides the recent M.R./T.S. test questions. The 7-day review policy will be strictly implemented, so please don’t miss out the review service each week within its review period.

11
OCTTC Challenge What is OCTTC Challenge?
Answer
OCTTC Challenge offers an opportunity for students to retry up to fifteen (15) mathematical reasoning and up to fifteen (15) thinking skills questions which they answered incorrectly in their previous tests.

When and how long can I attempt the OCTTC Challenge?
You will have maximum of 14 days for each OCTTC Challenge – from the following week Saturday after the Mathematical Reasoning and Thinking Skills test. (For holiday courses, the OCTTC Challenge opens from the following day.)

I can’t see any questions. What’s the problem?
The service automatically retrieves the M.R./T.S. questions that you answered incorrectly in the recent session, unless one of the following conditions applies:

  ∙ You didn't attend the test.
  ∙ The test results haven't yet been recorded.
  ∙ You answered all the questions correctly.

How many questions are available for each challenge?
It retrieves the maximum of 15 questions per subject you answered incorrectly in the recent Mathematical Reasoning and Thinking Skills tests. The order of the questions varies depending on your test score and test average score.

How many questions will I see in each retest?
Each retest contains maximum of five (5) questions, and you have 2 minutes per question. After the first attempt, the next retest will show only the questions you got wrong.

I can’t see the ‘Review’ button.
The ‘Review’ button will appear when you answered all questions correctly or after the second retest.

Can I see the questions from earlier tests?
The service only provides the recent M.R./T.S. test questions. The 14-day review policy will be strictly implemented, so please don’t miss out the review service each week within its review period.

12
Term Test Review What is Term Test Review?
Answer
Cyberschool provides the Term Test Review service to Years K-10 course students during the first week of each school holiday period. This service will enable students to revise their Maths, T.S. or G.A. and Science term test questions online at their own pace. It will provide a maximum of ten (10) questions they answered incorrectly in their maths and thinking skills/general ability/science tests. Students are encouraged to revise all questions it provides and build up a solid foundation before their next term’s studies.
13
S.O.Q What is S.O.Q?
Answer
The S.O.Q (Special Online Quiz) is a series of revision questions designed to encourage and motivate Years K-6 EM/EMG/WEMG/WEMT/6+ course students to revise the key concepts in their modules.

Four (4) online quizzes will appear in weeks 2, 4, 6 and 8 of the course. Each quiz will have 10 English, 10 Maths and 10 Thinking Skills or General Ability questions.

Please remember that all S.O.Q will be expired at the end of each term.
14
GA For Scholarship What is GA Practice for Scholarship Test?
Answer
GA Practice for Scholarship Test is an online self-paced test practice that is designed for students who want to build a solid foundation for general ability skills, especially for the preparation of the AAS, ACER or Edutest private school scholarship tests.

Students currently taking regular term course in NSW can take the tests for free until the next term begins.

To attempt the tests, click the GA For Scholarship under Extra Resources menu.
15
Reading 310 What is Reading 310 Test?
Answer
Reading 310 Test is an online self-paced test practice that is designed for Years 3-6 students to help them enhance their reading comprehension skill for the preparation of selection tests like OC, selective school placement and private school scholarship tests.

Students currently taking our regular term course can take the tests for free until the next term begins.

To attempt the tests, click the Reading 310 under Extra Resources menu.
16
Master 27ES Course What is Master 27ES Course?
Answer
This online course is designed to help students excel in selective and scholarship English exams by focusing on 27 essential skills. Through engaging video lessons, practical exercises, and targeted strategies, students will develop a comprehensive understanding of the key components required to achieve top marks in these competitive tests.

Students currently taking our regular term course can access the course for free until the next term begins.

To attempt the tests, click the Master 27ES under Extra Resources menu.
If you can't find the answers on the FAQ page,
please contact us on 9746 7000 or email primary@newcollege.com.au

* DETAILS OF THE SERVICE ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.