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Welcome > FAQ
FAQ (Frequently Asked Questions)
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  • Category
  • Question
  • 1
  • Login
  • How can I get my Cyberschool account?
  • Answer
    1. Click Register at the top right of the page. Registration window will appear.
    2. Enter your Pre-Uni student number, date of birth, email and click Submit.
    3. Check your email account. You should receive the verification email from Cyberschool team.
    If you can’t find it, check the spam folder.
    4. Click the link in the verification email.
    5. Your web browser will open the Sign Up page. Create your own password.
    6. That’s it. Enjoy the Cyberschool.
  • 2
  • Login
  • I forgot my password.
  • Answer
    1. Click Login at the top right of the page. Sign In window will appear.
    2. Click Forgot your password? menu next to the Login button.
    3. Enter your Pre-Uni student number, date of birth, email address and click ‘Submit’.
    4. Check your email account. You should receive the email from Cyberschool team. If you can’t find it, check the spam folder.
    5. Find your temporary password.
    6. Click Login and log on to the Cyberschool with your temporary password.
    7. You can then change your password at the My account info page. (See ‘How can I change my password’ section below.)
  • 3
  • Login
  • How can I change my password?
  • Answer
    1. Click Login at the top right of the page and log on to the Cyberschool.
    2. Click My account info window will appear.
    3. Click Change my password menu.
    4. Enter your new password twice and click Submit.
    5. A confirmation message appears.
  • 4
  • Video Lesson
  • What is Video Lesson?
  • Answer
    Cyberschool provides the lesson videos to Years 2-5 students who enrol in regular term WEMG course. Every question in the main English, Maths and General ability book is explained audibly in the video lessons. Students who struggle and wish to review recent modules can access these online lessons to reinforce concepts or questions they are not completely sure with.
  • 5
  • Video Lesson
  • When and how long can I watch the video lesson?
  • Answer
    New video lessons are available from Saturday of the week, which is the first day of each module lesson. Please note that each video lesson is available for 14 days only. So please don’t miss out the lesson each week and watch it within its viewing period.
  • 6
  • Module Answer
  • When can I access the module answer?
  • Answer
    Year K-5 WEMG, EMG and EM students can download their module answers at the Cyberschool website. Each week’s answer files are uploaded to the Module Answer page every Saturday. Answers are downloadable during normal term course period only. After the term ends, they will become unavailable.
  • 7
  • STTC Review
  • What is STTC Review?
  • Answer
    What is STTC Review?
    STTC Review offers an opportunity for STTC students to retry up to ten (10) maths and up to ten (10) general ability questions which they answered incorrectly in their previous STTC.

    When can I see the questions after the test?
    For students who completed the STTC Maths/G.A test on a Saturday through to Friday of the same week, the review service will be available on the next Saturday.

    How long can I see the questions once they become available?
    The questions of each test are available to review for 14 days only.

    I can’t see any questions. What’s the problem?
    The service automatically retrieves the maths/G.A questions you incorrectly answered in the recent STTC session, unless you didn’t attend the test, or the test results haven’t yet been recorded.

    I can’t find the question I want to see.
    It shows maximum of 10 maths questions and 10 general ability questions based on your actual test result. If you missed out more than 10 questions in each test, the hardest 10 questions are selected for your review. If the question you want to see is not harder than the chosen 10 questions already provided, it will not appear.

    Can I see the questions from earlier tests?
    The service only provides the recent STTC Math/G.A test questions. The 14-day review policy will be strictly implemented, so please don’t miss out the review service each week within its review period.
  • 8
  • OCTTC Review
  • What is OCTTC Review?
  • Answer
    What is OCTTC Review?
    OCTTC Review offers an opportunity for OCTTC students to retry up to five (5) maths and up to five (5) general ability questions which they answered incorrectly in their previous OCTTC.

    When can I see the questions after the test?
    For students who completed the OCTTC test on a Saturday through to Friday of the same week, the review service will be available on the next Saturday.

    How long can I see the questions once they become available?
    The questions of each test are available to review for 7 days only – from Saturday to Friday.

    I can’t see any questions. What’s the problem?
    The service automatically retrieves the maths/G.A questions you incorrectly answered in the recent OCTTC session, unless you didn’t attend the test, or the test results haven’t yet been recorded.

    I can’t find the question I want to see.
    It shows maximum of 5 maths questions and 5 general ability questions based on your actual test result. If you missed out more than 5 questions in each test, the hardest 5 questions are selected for your review. If the question you want to see is not harder than the chosen 5 questions already provided, it will not appear.

    Can I see the questions from earlier tests?
    The service only provides the recent OCTTC Math/G.A test questions. The 7-day review policy will be strictly implemented, so please don’t miss out the review service each week within its review period.
  • 9
  • Test Review
  • What is Term Test Review?
  • Answer
    Cyberschool provides the Term Test Review service to Years 1-5 WEMG, EMG and EM course students during the first week of each school holiday period. This service will enable students to revise their Maths and G.A. term test questions online at their own pace. It will provide a maximum of ten (10) questions they answered incorrectly in their maths and general ability tests. Students are encouraged to revise all questions it provides and build up a solid foundation before their next term’s studies.
  • 10
  • S.O.Q
  • What is S.O.Q?
  • Answer
    The S.O.Q (Special Online Quiz) is a series of revision questions designed to encourage and
    motivate Years 3 to 5 WEMG students to revise the key concepts in their WEMG modules.
    Four (4) online quizzes will appear in weeks 2, 4, 6 and 9 of the WEMG course.
    Each quiz will have 10 Maths, 10 English and 10 general ability questions.
    To attempt the quiz, click the S.O.Q in the main menu bar.
    Please remember that all S.O.Q will be expired at the end of each term.
If you can't find the answers on the FAQ page,
please contact us on 9746 7000 or email info@newcollege.com.au